Terms & Conditions

Who we are

ASTH FASHIONS PVT. LTD. (hereinafter referred to as “the Company”) is the owner and the service provider of internet-based apparel retailer called The Shirt Dandy that provides customization of shirts. The registered office is at S-111, Plot No 2, Sector 5, Dwarka, Delhi – 110075.

Availability and Delivery

All The Shirt Dandy products are made to order and customized to your size. Delivery time will vary from product to product and cannot be guaranteed. An indicative time period is approximately 10 to 15 days for products of The Shirt Dandy, excluding shipping time. Garments designed with premium fabrics may take up to 21 days for delivery. Shipping delays due to courier companies cannot be controlled by ASTH Fashions Pvt. Ltd. For custom-made garments from The Shirt Dandy, if your chosen fabric is sold out or has a delay in delivery from the manufacturer post-purchase, we will offer you similar options. If the options are not suitable, a refund will be provided for the garment in question (unless clubbed with a promotional offer). Items purchased via a gift voucher are not entitled to a refund in cash or credit.

Your Account

You agree that any use on the site is at your own risk and the Company is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Your unique identifier is your email ID. You are responsible for updating the same as we will send all communication on your order status and delivery details to this email ID only. Further, adding your mobile number to the account information allows us to contact you in case of any requirements to schedule appointments, alterations, advise delivery of orders as well as any unforeseen circumstance. We respect your privacy. In compliance with data privacy laws governing the jurisdictions in which we provide our service, you may delete your account at any time. Upon any termination, discontinuation or cancellation of Services or your Account, the following provisions will survive: “Pricing”, “Payment”, “Trademark Copyright and Restriction”, “Privacy Policy”, “Governing Law & Arbitration”. You consent to receive communications from us by way of e-mails, phone calls and SMS’s with respect to your transactions on our Website. Users will be required to register their valid phone numbers and e-mail addresses to facilitate such communication. We may also use your e-mail address to send You updates, newsletters, changes to features of the Service, and the like to provide You better Services. You may at any time unsubscribe from our newsletters, email or SMS campaigns by clicking on the appropriate settings in your Profile on our website.

Product Description

  • The Company tries to be as accurate as possible in the representation of information on the website and during in-person appointments. However, the Company does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.
  • Our customization software is a computer render of the actual fabric. Colors and patterns may appear different based on the screen resolutions being used. The final garment may differ slightly from that of the image being displayed.


Every fabric has a unique weight, feel and fall, hence measurements may appear to be different. Please be prepared for slight variances in fit based on fabrics. For The Shirt Dandy, all measurements provided are final garment measurements and will be produced within a general 0.5″ tolerance of those measurements. We have a single repository for measurements for a customer’s garment. The most recent version of the measurements will be referred to as the base measurement for the customer profile.

  • Your base measurements stay linked to your profile.
  • Any updates done from the profile page will update the base measurement and will be applicable to open orders (not in production).
  • Changes made while creating/editing an order will update the base measurement and link the base with open orders.
  • Changes made while creating/editing alterations will update the base measurement, open orders (not in production) and other open alterations.
  • Once your order/alteration goes into production, the measurements are frozen for the particular order. Any measurement changes from the profile or other orders won’t be applied to this order.

If your account is used by a family member/ relative or acquaintance and their measurements are stored on the system, then the Company will alter the same if possible, at no cost to the customer. No refunds or cancellations of these orders will be accepted.


Whilst we try to ensure that all details, descriptions and prices that appear on this website are accurate, errors may occur. If we discover an error in the price of any Product or Service that you have ordered from the Company, we will notify you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. We allow changes or cancellations within 24 hours of order placement. If you cancel and you have already paid for the Product or Service, you will receive a full refund. Refunds will be made via the same payment mode and will be credited within 7 working days after the refund is initiated. Our prices when shopping online from India are inclusive of GST. For shipments outside of India, you will be solely responsible for calculating and paying any and all taxes, customs duties, fees, etc. imposed by the destination country in relation to the Product(s) or Services. Delivery costs may be charged in addition; such additional charges are displayed where applicable and included in the total cost.

or our international customers, please note that all charges are in the currency displayed on the website. In case of any interbank fees, the Company has no control in determining what these charges are and it is understood that the customer will bear these charges (if any). In case of any COD amount, the Company has the right to use the loyalty credits accumulated by the customer to offset these charges.

In case where a refund is issued, we will not refund any shipping charges, custom duties or taxes as applicable. Items purchased on Sale at our Stores are not eligible for returns, refunds or alterations.


Our domestic prices are inclusive of GST. Tax is applicable at checkout. Payments may be made by Mastercard, Visa, PayPal, UPI, netbanking, or payment wallets (including but not restricted to Amazonpay, PhonePe, Patytm, OlaMoney, Zest Money, Lazy Pay, and others, as offered by our payment gateway processor – Razorpay and/or Cashfree. The safety of your credit/debit card information is of paramount importance to us. We do not store any credit/debit card information and your payment details are automatically encrypted when you enter them. Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Products will not be dispatched, and Services will not be performed, until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

Trademark, Copyright and Restriction

This site is controlled and operated by ASTH Fashions Pvt. Ltd. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on the www.theshirtdandy.com website owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means. You must not assist any other person to do so either, either directly or indirectly Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.  

Privacy Policy

The Company values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. The Company recognizes that it must maintain and use customer information responsibly. We will not rent, give or sell your personally identifiable information to any outside organisation for that organisation’s own use without your consent. We give out necessary information such as your name, address and contact details to the delivery company solely for the purpose of completing your order transaction. Your data will not be provided to third parties for marketing. We do not store any credit card information.

Changes to Terms or Services

We reserve the right to update or modify these Terms and Conditions at any time in our sole discretion. If we do so, we’ll let you know either by posting the modified Terms on our website(s) or through other communication. It is important that you check these terms regularly because if you continue to use the Services after we have posted modified Terms on the Sites, you are indicating to us that you agree to be bound by the modified Terms. You may choose to discontinue our service if you don’t agree to be bound by the modified Terms. Because the Services are evolving over time, we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

Alerts and Notifications

As part of our Services, you may receive notifications, alerts, emails, requests for feedback on our products and services, delivery status messages or other types of messages regarding our Services. We may also periodically send you emails that directly promote the offerings of the  Company. When you receive such promotional emails from us you will have the opportunity to “opt-out” by following the UNSUBSCRIBE instructions provided in the email you receive.

Limited Liability

For all purchases made online and in stores, the Company’s liability extends to the value of the products purchased by the customer.

Alterations, Exchanges & Refunds

We offer alterations but do not provide exchanges for customized The Shirt Dandy garments. Alteration requests for new garments must take place within 15 days of your original garments being delivered to you. However, you can choose to cancel your order for a refund within 60 days of the order date for pieces that have not been made yet. The discretion to accept alterations, exchanges and returns remains the sole right of the Company.


The Company may at times offer promotional codes to our customers to avail of special discounts and offers. The promotional codes cannot be used in conjunction with any other offers. These codes for garments may be restricted to a particular product or product category. The Company retains the right to honor promotional codes or disallow the same if it has deemed to be used for the purpose of gaming the system. 

Governing Law and Jurisdiction

This Agreement shall be interpreted and construed in accordance with the laws applicable in India. The courts of Delhi, India shall have exclusive jurisdiction in any matter relating to or arising out of this Agreement.

Gift Vouchers

Gift vouchers can be purchased with our sales executives or our website. The following conditions will apply in regard to their validity and redemption:
  • Items purchased via a gift voucher are not entitled to a refund in cash or credit.
  • Gift Vouchers cannot be purchased using Loyalty Credits.
  • All gift vouchers have a validity of 1 year from the date of purchase. They cannot be refunded in cash or credit to the beneficiary or the purchaser.
  • Gift vouchers are for a single user only and cannot be redeemed for purchase of items for another customer, i.e. they are non-transferrable. 

For queries on the above, you may contact us at support@theshirtdandy.com